Shipping & Returns
Delivery and returns
This page is a structural draft. It deliberately makes no shipping-time or return promise until you confirm one — replace each placeholder with the real policy.
Shipping
Handling
Placeholder — state the real handling time (for example, the number of business days before an order is handed to the carrier). This site deliberately makes no shipping-time promise until you confirm one.
Where you ship
Placeholder — list the real countries or regions you ship to, and any that are excluded.
Carriers and tracking
Placeholder — state the real carriers and whether a tracking number is sent by email.
Shipping rates and taxes
Shipping rates, duties and taxes are calculated by Shopify Checkout at the moment of purchase, using the rates and tax settings in your Shopify admin. Placeholder — confirm the real thresholds (for example, a free-shipping minimum) and state them here.
Returns
Returns window
Placeholder — state the real number of days and the date it is measured from. Nothing here claims a return right you have not granted.
Condition
Placeholder — state the real condition requirements for a return (unworn, original packaging, tags attached, or your own rule).
How to start a return
Placeholder — state the real steps and the real email address or form a customer should use.
Refunds and exchanges
Placeholder — state when a refund is issued after an item is received, and whether exchanges are offered.
Damaged or incorrect items
Placeholder — state what a customer should send (photo, order number) and what you will do.
Questions about an order?
Write with your order number and we will tell you exactly where it is.